*If you reformat your hard drive, or if you buy a new computer, then your computer ID will change, and you will need a new activation code.
*Our customers can ask for a new activation code at any time. But our system only allows you to ask for 2 new activation codes (home & work) every 14 days per purchase.
Your email address is your key to our database. If your email address changes, and you need a new activation code, you will first need to give us your new email address. Please contact us: